V  W  E     S  O  F  T  W  A  R E     R  E  L  E  A  S  E     5.04

Technical Update

Tesla II System
BattleTech Firestorm
Version 5.04

TECHNICAL NOTES:

Dual Head Video Cards:
Since the installation of the new equipment we have seen that the dual head PCI video card seems to be a repeating area of failure.  Reviewing the components and the logs of comments from the technicians in the field, it appears that the most common failure occurs when MFDs are being adjusted or re-connected.  Please be very aware that an incorrect connection of the video cable at the MFD can cause damage to the dual head PCI video card.

Frame Stuttering or apparent lag issues:
Whenever you reformat a hard drive and reinstall the operating system and game software, the windows settings for memory tend to reset to default settings.  By adjusting the virtual memory settings of Windows you may get better performance.  In order to do this, follow these steps:
1.	Turn off PC, connect keyboard to the PC, and restart the PC.  The PC won’t recognize that a keyboard has been connected unless the keyboard was connected at boot-up.
2.	Once the PC has booted up and the software has started, hit ALT+F4 on the keyboard twice.  This should kick you back to the desktop on the main screen.
3.	Hit ALT+F4 one more time and you will get the “Shut Down Windows” dialog box.  Select “Log off Gameuser” and hit OK.
4.	Username: administrator
5.	Password:  If you don’t have this, get password from the Amusement Manager or call VWE Support.
6.	Once logged in, tab to the “start”, hit spacebar, arrow up to “settings”, and select “Control Panel”
7.	Select “System” and hit Enter.
8.	Tab to the “General” tab, and right arrow to the “Advanced” tab.
9.	Tab to the “Performance Options” and hit spacebar.
10.	Tab to the “Change” under virtual memory and hit spacebar.
11.	Change the “Initial size” to 512.
12.	Change the “Maximum size” to 1024.
13.	Tab to the “Set” button and hit spacebar.
14.	Now you can just tab to the “OK” and hit spacebar, and repeat for each window until all are closed.
15.	Shutdown and reboot the PC.

Unfortunately, there is no remote way to do this for each PC, and there isn’t a way to have this preset by the installation process.  The D&B Denver store has tried this, and stated that there was improvement in the frame-rate of the units.  If your units are performing with no issues, then this process may not be required.

Michel ‘Firestorm’ Lowrance
Director of Software Development
mlowrance@virtualworld.com
(312) 234-9600 x208

VWE Support
(312) 953-1228 or 1227